To be eligible for a return, your item must be unused and in the same condition that you received it. It must not be worn, washed or altered in any way. Returns will not be accepted if the original swing tag has been cut off.
We reserve the right to refuse returns that are shipped after the 14-day grace period has expired or if items that are not returned to us in their original condition.
We currently do not offer free returns and you will be responsible for the cost of your return. By agreeing to our terms of purchase you will not be refunded the initial shipping costs on returning items.
Full returns policy: https://elrstyle.com/pages/returns-shipping
TO RETURN PLEASE USE RETURNS PORTAL:
*Please note it can take up to 21 working days for us to process your return from the date we receive the items.
*Please note EVRI / HERMES / INPOST/YODEL will not deliver your return to a PO Box address so please use an alternative courier.